Privacy Policy

At Lixzaa.shop, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (lixzaa.shop), use our services, or make purchases from our online store. Please read this policy carefully. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information from visitors and customers of our site:

a) Personal Information: This refers to information that can identify you as an individual. The personal data we collect may include:

• Contact Information: Name, email address, postal address, phone number.
• Payment Information: Credit/debit card numbers, billing address, and payment method details.
• Account Information: Username, password, order history, and preferences.
• Other Data: Any other information that you may provide when contacting us via email or through customer service.

b) Non-Personal Information: We may collect non-personally identifiable information, including but not limited to:

• Device and Usage Data: Information about your device, browser type, operating system, and IP address.
• Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services and Process Orders: We use your personal information to complete and manage your orders, process payments, and provide you with customer support.
• To Improve Your Experience: By understanding your preferences and usage patterns, we can enhance your browsing and shopping experience on our site.
• To Communicate with You: We may use your email address or phone number to send you order updates, promotional offers, and newsletters. You can opt-out of these communications at any time.
• To Prevent Fraud and Ensure Security: We take your privacy seriously and use your information to detect and prevent fraudulent transactions and ensure the safety and security of our website and services.
• Legal Obligations: In some cases, we may be required to disclose your personal information to comply with legal obligations, such as regulatory compliance, legal claims, or court orders.

3. Sharing Your Information

We may share your personal data with third parties under the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. These providers may include payment processors, shipping companies, and marketing partners.
• Business Transfers: If Lixzaa.shop undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website in the event of such a change in ownership or control.
• Legal Requirements: We may disclose your personal information when required by law or in response to a legal request, such as a subpoena, court order, or government investigation.

4. Cookies and Tracking Technologies

Lixzaa.shop uses cookies and other tracking technologies to enhance the user experience. Cookies are small files that are stored on your device when you visit our website. These cookies may track information such as your preferences, browsing patterns, and login status.

• Strictly Necessary Cookies: These cookies are essential for the operation of the website, such as enabling you to navigate the site and use its features.
• Performance Cookies: These cookies help us understand how visitors interact with our website, allowing us to improve the site’s functionality and user experience.
• Targeting/Advertising Cookies: We may use cookies to track your browsing behavior and provide you with personalized advertisements.

You can control cookies through your browser settings. Most web browsers allow you to refuse or accept cookies. Please note that disabling cookies may affect the functionality of the site.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer required, we will securely delete or anonymize it.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data. These rights may include:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Correct: You can request corrections to any inaccurate or incomplete information we hold.
• Right to Delete: You can request the deletion of your personal information, subject to certain legal obligations or restrictions.
• Right to Object: You may object to certain processing of your personal data, such as direct marketing.
• Right to Restrict Processing: You may request that we limit the use of your personal data in specific situations.
• Right to Portability: You can request a copy of your personal data in a structured, commonly used format for transfer to another organization.

To exercise any of these rights, please contact us at contact@lixzaa.shop.

7. Security of Your Information

We take the security of your personal information seriously. We use a combination of technical, administrative, and physical security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

8. Children’s Privacy

Lixzaa.shop does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to delete that information. If you are a parent or guardian and believe we have collected personal data from your child, please contact us at contact@lixzaa.shop.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post the updated Privacy Policy on this page with the “Effective Date” at the top of the page. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: contact@lixzaa.shop
Website: www.lixzaa.shop